DAMA Automotive Lighting is dedicated to providing exceptional automotive lighting solutions to our valued vendors, sellers, and online retailers. As a business-to-business (B2B) supplier, we do not engage in direct-to-consumer sales. Therefore, the responsibility for warranty claims and customer service rests with the sellers who purchase and distribute our products.
DAMA Automotive Lighting stands by the quality and reliability of our products. Our warranty is designed to cover any defects in materials and workmanship that may arise under normal use and intended applications. This warranty is extended solely to our direct B2B customers, which include authorized vendors, sellers, and online retailers. The warranty period commences on the date of purchase by the vendor or retailer and is valid for a specified duration based on the product category. Detailed warranty periods and conditions are provided with each product at the time of sale.
As DAMA Automotive Lighting operates exclusively within the B2B marketplace, end consumers must direct all warranty inquiries and claims to the original point of purchase. Whether the product was purchased through an authorized retailer, online platform, or other sales channels, the responsibility for processing and resolving consumer warranty claims lies with the seller. This structure ensures that consumers receive timely and efficient service directly from the seller, who is equipped to handle all aspects of the warranty process, including product returns, replacements, and repairs. DAMA Automotive Lighting does not engage in direct consumer interactions concerning warranty issues, as our primary focus is to support our B2B partners in delivering quality products to the market.
The DAMA Automotive Lighting warranty does not cover certain conditions, including but not limited to:
Vendors and retailers must ensure their customers are informed about the proper usage and installation of DAMA products to prevent issues that may not be covered under the warranty.
DAMA Automotive Lighting’s liability is strictly limited to the repair or replacement of products found to be defective under the terms of our warranty. In no event shall DAMA Automotive Lighting be held liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, revenue, or data, arising from the use or inability to use the product, even if DAMA Automotive Lighting has been advised of the possibility of such damages.
At DAMA Automotive Lighting, we prioritize the privacy and security of our customers. All personal information collected is used solely to ensure the efficient processing of your orders. This information is utilized by our team to accurately address customer needs. We do not share, sell, rent, or loan any personally identifiable information to third parties, except as required by law or with your explicit consent.
When you register on our site, we collect contact information, such as your name and email address. This information is primarily used to communicate with you in the event of an issue with your order, such as credit card verification or product availability. During the registration process, you can opt-in to receive future communications from us. We also collect contact and financial information through our order forms when you request products or services. This information is used to process your orders and may be used to notify you of any issues, corporate changes, or updates to our privacy practices. Financial information, such as credit card details, is used strictly for billing purposes. Customer ID numbers are assigned to verify identity and manage accounts within our system.
DAMA Automotive Lighting is committed to protecting your information. We employ robust security measures to safeguard your data both online and offline. Sensitive information, such as credit card numbers, is encrypted during transmission and stored securely. When you are on a secure page, like our order form, a locked icon will appear in your web browser to indicate that your information is protected.
If you have any questions regarding the security of your information on our website, please contact us at info@damaautomotivelighting.com.
Please review the legal notice below, which outlines the Terms of Use for this website. This website is operated by DAMA Automotive Lighting. The website address is http://damaautomotivelighting.com.
By accessing or using this website, you agree to be bound by the terms and conditions set forth in this Legal Notice, as well as all applicable laws. These terms and conditions may be modified at any time without prior notice, and any changes will be posted on this Legal Notice page. Your continued use of the website following any changes constitutes acceptance of those changes.
By engaging in transactions with DAMA Automotive Lighting, you acknowledge and agree that DAMA Automotive Lighting may share your business information with third-party service providers as necessary for transaction processing. This may include, but is not limited to, credit authorization, logistics, and compliance with regulatory requirements.
All images, graphics, code, software, and other content on this website are protected by intellectual property rights owned or licensed by DAMA Automotive Lighting. Subject to your compliance with these terms, DAMA Automotive Lighting grants you a limited, non-exclusive, non-transferable, and non-sublicensable license to access and make professional, non-commercial use of this website. This license does not permit (a) any commercial use of the website or its contents for unauthorized purposes; (b) any collection or use of product data for unauthorized redistribution; (c) any derivative use of this website or its contents; (d) any downloading or copying of website content for the benefit of unauthorized third parties; or (e) any use of data mining, robots, or similar data gathering and extraction tools. No part of this website may be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without express written consent from DAMA Automotive Lighting.
This website may contain errors, inaccuracies, or omissions. DAMA Automotive Lighting reserves the right to correct any errors or omissions and to update information at any time without prior notice. This may include, but is not limited to, pricing, availability, and other details. DAMA Automotive Lighting also reserves the right to cancel or refuse to fulfill any orders based on incorrect information, to the fullest extent allowed by law.
The DAMA Automotive Lighting website and all information, content, materials, and services made available through this website (collectively, the "Site Contents") are provided on an "as is" and "as available" basis. DAMA Automotive Lighting makes no representations or warranties of any kind, express or implied, as to the operation of this website, the accuracy or completeness of the Site Contents, or that the website or emails sent from DAMA Automotive Lighting are free of malware or other harmful components. You expressly agree that your use of this website is at your sole risk. To the full extent permitted by law, DAMA Automotive Lighting disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
To the fullest extent permitted by applicable law, DAMA Automotive Lighting shall not be liable for any damages of any kind arising from the use of this website or from any information, content, materials, or services included on or otherwise made available to you through this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
DAMA Automotive Lighting may provide links to third-party websites for your convenience. However, DAMA Automotive Lighting does not endorse these websites and is not responsible for their content, accuracy, or compliance with legal standards. You access these third-party websites at your own risk and should conduct due diligence as appropriate.
Any information, materials, suggestions, ideas, or comments submitted to DAMA Automotive Lighting shall be considered non-confidential. By submitting such information, you grant DAMA Automotive Lighting an irrevocable, perpetual, and unrestricted license to use, modify, reproduce, transmit, display, and distribute such materials for any purpose, including in professional marketing and communications.
The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the internet infringes their rights under U.S. copyright law. If you believe in good faith that materials available on this website infringe your copyright, you (or your agent) may send DAMA Automotive Lighting a notice requesting that we remove the material or block access to it. The notice must include the following information:
DMCA notices should be sent to: Copyright Agent, c/o DAMA Automotive Lighting Law Department, 8113 Austin Avenue, Morton Grove, IL 60053, or to info@damaautomotivelighting.com. We recommend consulting your legal advisor before filing a notice or counter-notice.
DAMA Automotive Lighting reserves the right, but does not assume any obligation, to monitor and edit or remove any comments, reviews, or other user-generated content ("Comments") posted on this website. You are solely responsible for any Comments you post, their accuracy, and the consequences of submitting them. DAMA Automotive Lighting disclaims all liability for any content provided by users to the fullest extent permitted by law.
Customer Service
For more information regarding DAMA Automotive Lighting’s Customer Service Policies, please contact us at 1-773-609-5035 during business hours.
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